Payment Policy
Effective Date: January 8, 2025
At Winpre Glasni, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept, how payments are processed, and the security measures in place to protect your financial information.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website, winpreglasni.com:
Credit and Debit Cards:
We accept major credit and debit cards, including:- Visa
- MasterCard
- American Express
- Discover
PayPal:
You can use PayPal to make payments, which allows you to pay using your PayPal balance, linked bank account, or credit/debit card.Apple Pay and Google Pay:
We support mobile payment options like Apple Pay and Google Pay for your convenience.Gift Cards:
We accept Winpre Glasni gift cards as payment for purchases. If you have a gift card, you can enter the gift card code at checkout.
2. Payment Processing
All payments are processed through secure, third-party payment gateways. We use SSL (Secure Socket Layer) encryption technology to ensure that your payment information is securely transmitted and protected.
Credit/Debit Cards: When you provide your credit or debit card information, the transaction is processed through a third-party payment processor that complies with PCI-DSS (Payment Card Industry Data Security Standards) for secure handling of your data.
PayPal, Apple Pay, Google Pay: These services offer their own secure payment methods, and we do not store your payment information on our servers. Your transaction is handled directly by PayPal or the relevant mobile payment provider.
3. Billing Information
When placing an order, you must provide accurate and complete billing information, including:
- Your full name
- Billing address (must match the address registered with your payment method)
- Contact details (email address and phone number)
We use this information to verify your identity and process the payment. If there is an issue with the payment or if the information provided does not match the records of your payment provider, we may ask you to provide additional verification before completing your order.
4. Payment Authorization
By submitting your order, you authorize Winpre Glasni to charge the total order amount, including any applicable taxes, shipping fees, and discounts, to the payment method you have selected. Your payment is processed once you confirm the order at checkout.
Please note that all prices are listed in U.S. Dollars (USD), and payment will be processed in this currency unless otherwise specified.
5. Security and Fraud Prevention
We take the security of your payment information seriously. We use industry-standard encryption and secure payment processing to protect your personal and financial information.
Secure Payment Gateways: All payment data is transmitted through secure, third-party processors that use encryption technology.
Fraud Detection: To protect both you and us from fraudulent transactions, we may implement fraud detection and prevention measures. If we detect any suspicious activity, we may delay processing your order or request additional verification.
Privacy: Your payment information is never shared with third parties except for the necessary processing of your payment. For more information, please refer to our Privacy Policy.
6. Taxes and Fees
Sales Tax: Sales tax is calculated based on the shipping address you provide at checkout. The applicable tax rate will be added to your order total.
Shipping Fees: Shipping costs are determined by your chosen shipping method and delivery location. These fees will be calculated at checkout.
Additional Charges: Any additional fees, such as customs duties, for international orders are the responsibility of the customer.
7. Payment Declines
If your payment is declined, we will notify you immediately and may request that you provide an alternative payment method. Declines can occur for several reasons, including but not limited to:
- Insufficient funds
- Incorrect billing information
- Expired or blocked payment methods
If you continue to experience issues with payment, please contact your payment provider for further assistance.
8. Refunds
If you are eligible for a refund, we will process the refund to the original payment method used for your order. Please refer to our Refund and Returns Policy for more details on how refunds are handled.
9. Order Cancellations
If you wish to cancel an order after payment has been made, please contact our customer service team immediately. If the order has not yet been processed or shipped, we will do our best to accommodate your cancellation request. However, once an order has been shipped, it cannot be canceled, but you can initiate a return after receiving the product. Please refer to our Refund and Returns Policy for more details.
10. Customer Service
If you have any questions or issues regarding payments, please contact our customer service team. We are happy to assist you:
- Email: info@winpreglasni.com
- Phone: (478) 689-4280
- Address: 2727 Old Eastman Rd, Cadwell, Georgia, United States
This Payment Policy is effective as of January 8, 2025. For more information about our products and services, please visit www.winpreglasni.com.